Module for managing tickets, reports and workflows.

The Ticketing module allows you to centrally manage internal or external reports, streamlining the resolution processes for faults, requests, or operational events.
Each ticket represents an intervention to be managed, complete with details, categories, attachments, and references to the contact who generated it.
Thanks to native integration with all V-SUITE platform modules, tickets can be opened directly from the operational context, simplifying entry and accelerating processing by technical staff.
Ticketing also supports the automatic creation of reports and interoperability with third-party systems already in place at the customer.